Return & Refund Policy
At Eco Solar Mart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
Returns are accepted within 30 days of order completion.
Items must be unused and in original packaging.
Proof of purchase is required.
Partial returns are allowed.
Non-Returnable Items
Installed or used solar equipment
Custom or special-order products
Clearance items (if marked non-returnable)
Refund Process
Once we receive and inspect the returned item:
Approved refunds are processed within 5–7 business days
Refunds are issued to the original payment method
Shipping Costs
Shipping fees are non-refundable unless the return is due to our error.
Need Assistance?
For return requests, contact us:
📧 support@ecosolarmart.com
📞 +1 (559) 417-2604